SERVICES
Once the development and implementation of the robot has been completed and all the necessary tests have been carried out to go into production, the maintenance and monitoring phase of the robots begins.
Tracing
Following up on the developed robots is of vital importance so that their performance and productivity are not altered in any way. We remain attentive to possible changes in applications that may lead to errors, we are pending compliance with the assigned execution times, and we update the robots with new and evolutionary functionalities if the needs of the company change.
Professional team
At RTS, we have a highly qualified team to carry out process monitoring and maintenance. Specialized in RPA, we are able to quickly detect errors and provide a solution to them. Our goal is that robots are never a concern, so that our clients can dedicate 100% of their resources and productive capacity to tasks of value in their company.
- Customer service for changes, developments or incidents.
- Monitoring and maintenance.
- Weekly/monthly reports on the activity and performance of the robots.
- We adapt the service to the needs of our clients.
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Guiding you through the process
At RTS we advise you on the choice of the business process to automate as well as on the selection of the RPA technology. We will advise you on the installation of the robot license and in the programming of the robot until the customer is satisfied with the end result.
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