Maintenance, monitoring and support of robotic processes

SERVICES

Once the development and implementation of the robot has been completed, and all the necessary tests have been carried out before going into production, the robot maintenance and monitoring phase begins.

Follow-up

Monitoring the developed robots is of vital importance so that their performance and productivity are not altered in any way. We keep an eye on possible changes in applications that may lead to errors, we make sure that the assigned execution schedules are met, and we update the robots with new functionalities and developments if the company’s needs change.

Professional team

At RTS, we have a highly qualified team to carry out the monitoring and maintenance of processes. Specialized in RPA, we are able to quickly detect errors and provide a solution to them. Our goal is that robots are never a concern, so that our customers can devote 100% of their resources and productive capacity to valuable tasks in their company.

  • Service in case of changes, developments or incidents.
  • Monitoring and maintenance.
  • Weekly/monthly reports on robot activity and performance.
  • We adapt the service to the needs of our customers.
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We advise you

At RTS we advise in the choice of the business process to automate as well as in the selection of the RPA technology, the installation of the robot license that can be attended or unattended according to need and finally, in the programming of the robot and validation of the final result together with the user.


Contact with us