Privacy Policy

Regulation (EU) 2016/679 on the protection of personal data establishes a new approach to the control and processing of personal data. We have revised and adapted our privacy policy to the new requirements and want to provide more information and transparency regarding the processing of personal data.

Robot Technology Solutions S.L. is responsible for the processing of personal data of its users and customers, as well as the data that may be collected through the website.

Robot Technology Solutions S.L. informs users of the website about its policy regarding the processing and protection of personal data of users and customers that may be collected by navigation or contracting services through its website.

Purpose of data processing.

Your personal data is collected for the purpose of providing and maintaining the contractually agreed services as well as to inform you about new products and services.

The treatment of the data provided through the forms on the website www.rtsgroup.es, will be governed by this same privacy policy.

The operations, managements and technical procedures that are carried out in an automated or non-automated way and that make possible the collection, storage, modification, transfer and other actions on personal data, are considered as personal data processing.

Robot Technology Solutions S.L. will proceed to treat personal data in a lawful, loyal, transparent, adequate, relevant, limited, accurate and updated manner.

Data collected for the provision of a service

The personal data you provide for the provision of a service will be the minimum required to draw up the contract as well as to provide the services you hire and to comply with legal obligations.

The data will be kept for the legally established periods.

Data collected for the request of information through the web form.

The personal data collected through the web form for requesting information is used to send commercial information about our products and services.

The processing of data in this case is legitimized by the express consent that you give us by accepting the sending of the information provided through the form.

Exercise of rights

In accordance with the rights conferred by Regulation (EU) 2016/679 on the protection of personal data, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your data by sending your request to the postal address indicated or email info@rtsgroup.es.

In order to exercise your rights, you must identify yourself by presenting your ID card.

Addressees

Robot Technology Solutions S.L. informs users that their personal data will not be communicated to third parties, except when such communication of data is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a data processor. In the latter case, the recipients of your data may be group companies, solvency companies (in the case of non-payment, communicated through the procedures and guarantees established by the regulations in force) as well as certain data processors necessary for the proper provision of services).

Robot Technology Solutions S.L. maintains strict criteria for the selection of data processors and is contractually committed with each one to comply and enforce the obligations established in the field of data protection.

Variation of data

Unless we are informed to the contrary, we will assume that the data has not been modified and that you undertake to notify us of any change.

For any claim you can contact Robot Technology Solutions S.L. You can also contact the Spanish Data Protection Agency www.aepd.es.

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