SECTOR
The tourism sector has experienced a shift in customer behavior towards services with a more digital approach.
Efficient management
The advance of the pandemic and the restriction in air travel has also meant a great impact in which companies have had to adapt quickly to this new reality and lower number of travelers. Competition from other tourist destinations has increased and technological evolution is changing the consumption patterns of tourists. As well as the need to adapt to new trends in sustainable tourism, which requires greater care for the environment and a greater concern for local culture and authenticity. These challenges impose significant pressure on tourism, and companies are beginning to use technology to manage their services and operations in more efficient ways. At the same time, the traveler is getting a better experience and more personalized services.
Digitization as the norm
RPA technology has the great advantage of being able to group and collaborate different applications (such as social networks with analytical applications) and thus obtain important information about customers, which helps companies to position themselves in new markets and identify trends. Digitalization in the tourism sector is an immediate necessity and will soon become the norm. You must face a series of challenges to recover from the pandemic and remain competitive in a constantly evolving market. Don’t miss this opportunity and contact us now!
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We advise you
At RTS we advise in the choice of the business process to automate as well as in the selection of the RPA technology, the installation of the robot license that can be attended or unattended according to need and finally, in the programming of the robot and validation of the final result together with the user.